Public offer

1. Seller, contacts and bank details

Seller: individual entrepreneur (YATT) NOSIROV ISMOILJON MUROD O'G'LI. Website: geekshop.uz. Phone: +998 50 477 70 77. Email: info@geekshop.uz.

Requests may be submitted by email, phone, or the Telegram contact listed in this Offer. The Seller will separately agree on the method, place, date, and time for pickup or return handover.

Bank details of the Seller: current account 20218000507106393001; bank - TOSHKENT SH., "KAPITALBANK" AT BANKING YAGONA BRANCH; MFO 01158.

Retail sales of goods presented on the Site are carried out on behalf of the Seller. The payment organization or bank processes the payment as independent payment service providers and does not become the seller of the goods.

2. Basic concepts

• Offer - this electronic document and the conditions for a specific Product, payment and receipt available before acceptance.
• Website - geekshop.uz and its localized pages.
• Buyer - a legally capable individual purchasing the Goods for personal purposes not related to business activities; For other buyers, mandatory consumer standards are applied to the extent provided by law.
• Product - a product selected by the Buyer from the current assortment of the Site.
• Order means an electronic document generated by the Site showing its number, items, quantities, price, delivery or pickup method, and payment method.
• Acceptance means full and unconditional acceptance of the Offer by selecting the required consent checkbox and clicking “Place order” after reviewing the Order items and total.
• Order Confirmation - a server response from the Site with the Order number and its saved conditions; a message about successful payment is sent separately after confirmation by the payment provider.
• Reserve - technical retention of the available quantity of the Product from re-sale for the period shown when placing an order or communicated to the Buyer.
• Online payment through Uzum is a secure payment form of UZUM BANK JSC, to which the Buyer is redirected when this payment method is available and selected when placing an order.

3. Product, price and information on the Site

The product page shows the name, key properties, price in UZS, availability, and other published terms. The delivery fee is shown separately before the Order is placed if it is not included in the price.

Before sending the Order, the Site recalculates the total and checks the price. If the price or composition has changed, the checkout is stopped and the Buyer is asked to check the updated total; silence does not count as acceptance of the change.

The price is fixed when the Order is submitted. The Seller may accept the Order only at that price or, before the contract is concluded, reject it on an objective ground stated in these Terms. Any different price is a new offer and applies only after the Buyer gives separate, explicit consent; silence is not consent. After the contract is concluded, the agreed price cannot be changed unilaterally except where expressly permitted by law.

A notice that the Site is in test mode indicates its current stage of technical operation and the possibility of isolated technical failures, which the Seller will report without undue delay. It does not make published prices fictitious or merely indicative, cancel placed Orders, remove the Seller’s mandatory obligations or consumer rights, or independently justify an arbitrary refusal.

Official sources: Consumer Protection Law, Articles 6, 8 and 28¹, Civil Code, part two, articles 425–427 and 432

4. Acceptance of the Offer and placing an Order

The Buyer selects the Product and quantity, a delivery or pickup method, and an available payment method; provides accurate recipient details; reviews the total; confirms acceptance of the Offer and acknowledgment of the Privacy Policy; and clicks “Place order”.

Before the Buyer accepts the Offer, the system rechecks the price, system-recorded stock, permitted quantity, and delivery terms. If validation succeeds, it creates and numbers the Order and reserves the Product in the same transaction. If validation fails, the Order is not created and the Buyer is asked to correct the data or accept the updated terms.

An agreement for a specific Order is considered concluded from the moment the Site receives the Acceptance and sends the Buyer a server-based Order Confirmation with its number. When paying online, the Buyer’s obligation to pay is considered fulfilled only after server confirmation of the payment provider; returning the browser to the Site, SMS or a screenshot of the debit do not in themselves confirm payment.

If the chosen method involves payment after the Order is created, the Buyer is obliged to pay for the Order within the indicated period. Unpaid Orders and Reserves may be canceled after this period upon notice to the Buyer. For a non-cash transfer using the details, the period is 48 hours from the moment of receipt of the official details, unless a different period is indicated in the Order.

For Products expressly designated as a pre-order, the delivery date and other special conditions are shown prior to Acceptance or are agreed upon in a separate electronic message. New or amended conditions are valid only with the express consent of the Buyer; silence is not considered consent.

Official sources: Civil Code, part one, articles 364–370, Electronic Commerce Law, Articles 14–21

5. Current stock, price and technical discrepancies

The Site publishes current system-recorded stock, prevents orders above available stock, and reserves the Product in the same transaction when the Order is created. After a server-side recheck, the Order price is fixed in UZS and is not changed unilaterally by the Seller after the contract is concluded, except where expressly permitted by law.

Despite automatic accounting, in exceptional cases, simultaneous offline sales, synchronization delays, inventory errors, loss or damage to an item, incorrect option binding, or an obvious technical error in the interface are possible. Seller shall document the basis and notify Buyer without unreasonable delay.

If the execution of a paid or concluded Order is objectively impossible, the Buyer is offered, at his choice, a full refund of the amount paid or a new term, replacement or another Product with a recalculation of the price. The alternative applies only with the express consent of the Buyer. The variance clause does not give the Seller the right to arbitrarily change the price, withhold money or reduce the Buyer's binding rights.

Image may vary slightly in color due to screen and lighting settings. The manufacturer can change the packaging or a non-essential part without deteriorating the declared characteristics; properties essential for selection are determined by the Product card and Order Confirmation.

6. Payment via Uzum and fiscal receipt

The payment methods available for a specific Order are shown at the ordering stage before Acceptance. If the “Online payment Uzum” method is displayed, after creating an Order, the Buyer is redirected to the secure Uzum payment page. If this method is not displayed, it is not available for this Order; another method is applied, directly shown when placing an order.

On the Uzum payment page, the Buyer independently enters payment information and confirms the transaction in the manner established by the bank. The Merchant and the Site do not request or store CVC/CVV, PIN, password, one-time verification code or full card number. Do not provide this data to GEEKSHOP employees by phone, email, Telegram or in a comment to the Order.

The total of the Order in sums is transferred for payment, including the separately shown delivery cost. Payment is considered successful only after the Site receives a reliable server status from Uzum Bank and displays the Order as paid. If the status is “processing”, a communication error or an incomprehensible result, do not create or pay for the Order again until the status is checked in your personal account or by the support service.

When making a non-cash transfer using bank details, the Buyer uses only the details published in the Offer or sent from the Seller’s official contact. The payment obligation is fulfilled after the full amount has been received into the Seller’s account. An unpaid Order may be canceled upon expiration of the Reserve period.

After electronic payment, the Buyer is sent an electronic fiscal receipt provided for by law to the specified telephone number, email address or personal account. Confirmation of the payment form and the fiscal receipt perform different functions and can be received separately.

In case of a legal refund, the money is returned in the same form in which the payment was made, unless the parties have agreed on another method permitted by law. Payment via Uzum is returned through the payment provider to the same payment instrument; There is no need to communicate CVC/CVV, PIN or code from SMS to the Seller for this.

Official sources: Electronic Commerce Law, Articles 22–23, Law on payments and payment systems

7. Delivery and pickup

The delivery or pickup method and cost are shown before the Order is submitted. The confirmation repeats those terms; if the timing was not shown in advance, it is communicated before payment. Any change to the cost, timing, or method is a new offer from the Seller and applies only after the Buyer expressly agrees. Delivery is made to the address provided by the Buyer; the pickup location is communicated and agreed after availability, date, and time are confirmed.

Upon receipt, the Buyer can check the model, quantity, completeness, external condition and documents. Such a check does not cancel the requirements for hidden defects, which the law allows to present later.

8. Cancellation, refund, exchange and warranty

Before transferring the Goods, the Buyer may request cancellation through the available Order function or by calling +998 50 477 70 77 or email info@geekshop.uz. If the Goods have already been transferred, the Return Policy at /return-policy and the mandatory norms of the legislation of the Republic of Uzbekistan apply.

To request a return or exchange, the Buyer provides their name and contact details, Order number, Product name, date of delivery or pickup, reason, and selected statutory remedy. The parties then agree on handover of the Product if it is required for the return or inspection. A password, CVC/CVV, PIN, or one-time code is not required.

If the Goods are not required to be transferred, the Seller initiates a return no later than 10 calendar days from the date of acceptance of the legal requirement or cancellation of the paid Order. If, in order to satisfy the requirement, the Product must be returned or inspected, the period is calculated from the date of its receipt by the Seller and confirmation of the basis for the return, unless the mandatory period by law begins to run earlier. After sending the return, the period of actual crediting depends on Uzum Bank, the payment system and the Buyer’s bank; The seller provides the transaction ID upon request.

The costs of returning funds upon termination of the e-commerce agreement are borne by the Seller. If the deadline is violated, the consequences provided by law apply. Nothing in the Offer waives the right to information, quality control, replacement, repair, price reduction, termination, refund or damages.

The Seller provides a one-month warranty for each Product from the date of handover. Any longer manufacturer warranty and mandatory statutory rights remain in force. Restrictions on returning non-defective technically complex goods do not apply to defects, nonconformity with the description, or warranty claims.

Official sources: Consumer Protection Law, Articles 13–21 and 28¹, Electronic Commerce Law, Articles 26–27, Retail Trade Rules No. 75

9. Messages, payment information and privacy

The Seller sends service messages necessary for the creation, payment, delivery, security, return and execution of the Order. Advertising messages require a separate legal basis and are not a condition of purchase.

To make an online payment and return, the Seller transfers to Uzum Bank only the necessary information: Order number and amount, currency, purpose of payment, return addresses to the Site and data for fiscalization to the extent provided for by the integration. Card details are entered on the payment service side and are not transferred to the Seller in full.

Order data is processed to enter into and perform the contract, provide support, maintain accounting and tax records, prevent abuse, and comply with legal requirements. The Privacy Policy at https://geekshop.uz/legal/privacy explains how data is processed, how long it is retained, who receives it, and what rights users have.

10. Anti-fraud control, responsibility and force majeure

To limit and control the risks of fraudulent transactions, the Merchant uses the capabilities provided for in the agreement with the Bank and technical integration: a secure payment form, payer authentication established by the Bank, server verification of the status, number, amount and currency of the Order, authentication of notifications from the payment provider, protection against re-processing of one transaction, limiting the frequency of repeated Orders and payment attempts, as well as limits and anti-fraud solutions available to the Bank.

Uzum Bank, the payment system or the issuing bank may reject, suspend or refer the transaction for additional verification or authentication. The Seller has the right to suspend the transfer of the Goods, limit repeated attempts and request reasonable confirmation of the Order data until payment is verified. Exact thresholds and algorithms are not published, since their disclosure reduces the effectiveness of protection.

If there are signs of duplication, technical failure, unauthorized payment or discrepancy in the Order amount, the Seller does not count the payment only based on the screenshot, checks the status with the Bank and does not allow the same operation to be repeated. If the money is actually received and the Order is legally cancelled, it is returned according to the rules of section 8; Anti-fraud checks are not used to withhold money or limit mandatory consumer rights.

The Buyer provides accurate information and does not knowingly place fictitious, duplicate, or fraudulent Orders. If the Buyer suspects an unauthorized charge, they must promptly contact their bank and give the Seller the Order number without disclosing confidential card details.

The parties are liable to the extent provided by the contract and applicable law. Extraordinary and unavoidable circumstances relieve a party of liability only to the extent that they directly prevent performance, provided the party gives timely notice and takes reasonable steps to mitigate the consequences. Such circumstances do not remove the obligation to return money already received or affect mandatory consumer rights.

Official sources: Law on payments and payment systems, risk management and security

11. Requests and disputes

Send questions or complaints to info@geekshop.uz or call +998 50 477 70 77. Include the Order number, your contact details, the Product, and a brief description of your claim; do not send unnecessary personal data.

The parties will seek to resolve disputes through negotiation. This does not restrict the Buyer’s right to apply to the competent authorities or courts in accordance with applicable law. The laws of the Republic of Uzbekistan apply.

12. Validity period and version of the Offer

The offer is valid from the date of publication until it is withdrawn or replaced by a new edition. The version that the Buyer could read and accept upon placing is applied to the Order. The version number and time of Acceptance are saved in the system.

The new edition is valid for future Orders and does not retroactively change the concluded agreement. Changes necessary for payment security may be applied to an ongoing transaction only to the extent that they do not impair the agreed terms and the binding rights of the Buyer.

Last updated: August 11, 2026.